1. Respect
Treat everyone with dignity. Discrimination, harassment, threats and hate speech are not tolerated and result in removal.
2. Honesty
Provide accurate information about jobs, quotes, work performed and reviews. Fake reviews, staged jobs and identity misrepresentation are grounds for removal.
3. Safety
Do not put yourself or others at risk. Providers must follow trade safety standards. Customers must disclose known hazards before a provider arrives.
4. Stay on the platform
Payments and communications for jobs sourced through FIX IT must stay on FIX IT. This protects everyone.
Last updated: placeholder. Final version pending legal review by EMPOWR (Pty) Ltd.