Legal

Warranty policy

Providers on FIX IT stand behind their workmanship. This policy sets out the workmanship warranty and how to raise a claim.

1. Workmanship warranty

Providers warrant their workmanship for a defined period after completion, depending on trade and job type. The applicable period is shown at quote approval.

2. Parts & materials

Parts and materials carry their manufacturer's warranty. Retain proof of purchase from your job invoice.

3. Raising a claim

Raise warranty claims through the job page or via /support. The provider is contacted first; if not resolved, our Dispute team mediates.

Last updated: placeholder. Final version pending legal review by EMPOWR (Pty) Ltd.