New Provider Checklist

A short, ordered checklist of everything that must be complete before FIX IT will send you job offers. Work down it in order and you will not be blocked.

• Every newly registered FIX IT provider.

• Providers already receiving offers and fully verified.

Dispatch only offers work to providers who are verified, in coverage, available and compliant. Missing one item silently removes you from the candidate list.

• Fastest possible route to your first job offer
• No surprise blockers at dispatch time
• A complete, professional public profile from day one

1. 1Complete your provider profile: trading name, contact details and description.
2. 2Upload your identity document and pass identity verification.
3. 3Upload your proof of address.
4. 4Capture and verify your banking details.
5. 5Add your services and, where regulated, upload the matching trade licence.
6. 6Set your coverage areas down to suburb level.
7. 7Set your availability windows and working hours.
8. 8Upload your public liability insurance and, if you employ, COIDA good standing.
9. 9Add a business logo and portfolio photographs.
10. 10Check the Compliance Progress widget on your dashboard shows no outstanding mandatory items.

• Identity document
• Proof of address
• Bank confirmation letter
• Trade licence where your services are regulated
• Insurance schedule where held

Most providers complete the checklist in one to three days, subject to document review times.

Re-check the list whenever a document expires or your services change.

There is no single official regulator for this topic — see the contacts below.

• FIX IT Compliance Team: admin@empowr.co.za

• Each item is verified through its own documented process.
• The Compliance Progress widget on your dashboard reads your live verification state and document record.
• Dispatch eligibility is evaluated in real time — verified, in coverage, available and no expired mandatory document.